FAQ (Frequently Asked Questions)
Q: How long does it take before my order is shipped
A: If everything is in stock at the time, your order
will be sent out within a day or two. Anything that needs to be ordered
from our suppliers, may take 4-8 weeks.
Q: Can I pay for my order with credit card?
A: Yes, you can pay with VISA, American Express and
Q: Is there a minimum amount when ordering?
A: Yes, the minimum amount is set to NOK 100,-
Q: Do you also have a shop in addition to the online
A: Not anymore, unfortunately. BUT from March 2020,
a selection of our products is available at Kollektivet, in Markensgate
31 in Kristiansand! Check out: facebook.com/kollektivetkrs/
Q: What does it mean when an item is "out of
A: Items marked "out of stock" are only
temporary out of stock. Unless it's removed from the web
site it is still available, and we will get it back very soon. So
make sure you check back later.
Q: How do I know what the prices are in my own currency?
A: To see the prices in different currencies, please
go to the currency converter here
(NOK = Norway Kroner)
Q: I have forgotten my password. What do I do?
A: If you've forgotten your password, simply enter
the e-mail address you registered with in the login form, and we will
send you a new one.
Please see Terms and Conditions
for more information.
Any other questions? Please do not hesitate to send us an e-mail:
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