TERMS AND CONDITIONS
When placing an order, make sure you always leave your correct
e-mail address and phone number, so that we can keep in touch
with you regarding your order.
After you've placed an order with us, you will immediately receive
an order confirmation.
If you choose credit card or PayPal, you can checkout and pay for
your order at once. If you choose Cash On Delivery, you will receive
a seperate e-mail with the total amount and payment information.
Please note that you need to be either above the age of 18
to order, or have permission from one who is above that age,
and who's also responsible for the order and the payment of this.
The minimum amount on all orders is NOK 100,-
1) Credit Card (VISA, MasterCard or American Express)
Secure payment via PayPal's website.
2) PayPal - Free, secure and easy! Simply open a PayPal account at
www.paypal.com Signing up for
a PayPal account is easy, and takes just a few minutes to complete.
Once you're done, you can send your payment in minutes! Our e-mail
address to use is: email@example.com
3) Cash On Delivery (Postoppkrav.) A Cash On Delivery fee to the post
office (NOK 82,-) will be added to your order in addition to postage.
You pay for your order when picking it up at the Post Office. Please
note: Cash On Delivery (postoppkrav) only applies to customers in
Shipping and Delivery
Shipping time: If the items ordered are in stock, your order will
be sent out to you within the next day. Anything that needs to be
ordered from our suppliers, may take up to 4-8 weeks. We will notify
you regarding out of stock items.
Please note that we do not deliver to P.O.boxes.
All parcels are sent via Norwegian postal service.
Shipping locations: Worldwide.
We aim to always have the shown items in stock. If something is sold
out, we'll order it for you as quickly as we can. When choosing the
two-time delivery option, you need to pay postage on both deliveries.
However, with two small deliveries, the postage might actually be
less than the stated postage, as two small deliveries will be sent
out as "small parcels". The Cash on Delivery fee to the
post office is charged on both deliveries.
We'll never split an order in more than two deliveries.
All prices are in Norwegian Kroner. (NOK) and include 25% VAT but
exclude shipping costs. We reserve the right to change the price of
the shown products.
Postage is calculated when you place an order, depending on the value
of your order. See postal rates below. Handling fee included. Please
note that, when ordering from outside Norway, customs may impose an
import duty and VAT on your order.
To see how much the amount is in your own currency, please see our
currency converter in menu on the right.
Postal Rates (Norway)
Orders with value below NOK 750,- > Postage: NOK 75,- (Small parcel)
Orders with value above NOK 750,- > Postage: NOK 150,- (Large parcel)
Small parcels will be sent as letters, and will not
have a tracking number. We are not responsible for parcels that may
get lost in the post. Please make sure you leave your correct address.
Large parcels will be sent as parcels where you will be able to receive
a tracking number when the order is being sent to you.
A fee to the post office of NOK 82,- will be added if you choose Cash
If you choose credit cards or PayPal, there's no fee! Only postage.
Cash On Delivery (Postoppkrav) only applies to customers in Norway.
Postal Rates (Europe)
Orders with value below NOK 350,- > Postage: NOK 150,- (Small parcel)
Orders with value above NOK 350,- > Postage: NOK 300,- (Large parcel)
Small parcels will be sent as letters, and will not have a tracking
number. We are not responsible for parcels that may get lost in the
post. Please make sure you leave your correct address. Large parcels
will be sent as parcels where you will be able to receive a tracking
number when the order is being sent to you.
Postal Rates (Rest of world)
All orders > Postage: NOK 350,-
When choosing Cash on Delivery as payment method, you have to collect
the parcel from the Post Office within TWO weeks, or it will be sent
back to us.
PLEASE NOTE: With unclaimed items that
are sent back, we have to charge the customer a fee in order to cover
our expenses. The fee is currently set to NOK 500,-
So make sure you leave your correct address - and pick it up in time!
We will accept returns for clothing items which are faulty or do not
fit. All returned items must be unworn, unused and unwashed. All items
are checked before shipping. Faulty items are normally replaced like
for like, except if an item is out of stock. Sizing problems we will
send you the size you require, subject to the garment being manufactured
in that size. Failing this you may choose another item. Return shipping
to us is at your own expense. Faulty goods replacements we will ship
back to you at our expense. Size replacement shipping will be charged
Please note: Do not send returns as cash on delivery, as
these will not be collected.
Socks, tights, stockings, underwear, make-up and piercing jewellery
can not be returned.
Washing of Garments
Follow instructions on each garment, to keep them in perfect condition.
All designs and content on this site are the property of Darklands
and our suppliers, and may not be reproduced without prior written
Any questions? Please see our FAQ section. If you do not find what
you're looking for there, please send us an e-mail, and we'll get
back to you shortly.
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